Shipping & Handling
Thanks for shopping at Anjunabeats!
All orders are processed within 48 hours. We ship to all 50 U.S. states, U.S. territories, military addresses, as well as internationally. After processing, you will receive a shipment confirmation email with a tracking number that is active in the first 48 hours, sometimes as long as 72 hours.
Please note orders are shipped within from Los Angeles, CA. DHL Express service is recommended to ensure that your package arrives quickly and safely to your destination.
We are not responsible for any customs duties, taxes, or fees imposed by your importing country. If you do not pay these charges and it is returned to sender, in the case of a order return, we will deduct the return shipping charge from your refund.
Domestic Rates (USA)
Standard Rates (3-6 Business Days Delivery)
1 Tee or accessory: $3
2+ Tee or accessory: $7
Snapback hat/Hoodies: $10
Priority Rates (1-3 Business Days Delivery)
1 Tee or accessory: $7
(2+ Tee or accessory) or 1 hoodie/snapback: $12
International Rates (8-14 Business Days Delivery, up to 3-4 weeks for certain countries)
1 Tee or accessory: $10
(2+ Tee or accessory) or 1 hoodie/snapback: $15
Shipping to a Hotel Address
If you would like to have an order shipped to a hotel, please contact the hotel to make sure that they can receive packages and that you allow enough time for the package to reach the hotel before you check out. Please be aware that Anjunabeats is not responsible for packages that are lost or misplaced when shipping to a hotel address -- if the package status says “Delivered” and for whatever reason you were not able to receive it, the package will not be refunded or reshipped.
Lost/Unknown Causes in Shipment
Packages that are either stolen/lost in transit are eligible for reshipment. For your order to qualify for this, your tracking must not have a confirmed 'Delivery' status in the tracking link. Also, if your package does not arrive after the estimated delivery time as mentioned in the Shipping Guidelines, please follow these steps to troubleshoot the issue before contacting us:
- Contact USPS (Domestic) or your Local Postal Service (International) to explain the situation and provide them your tracking number
- If they are unable to help you, e-mail us at firstname.lastname@example.org with a brief explanation of your situation
- We will follow-up with either a refund or reshipment depending on the customer’s request
Within reasonable requests, we will reship your order for free; unless there are items that are out of stock (which we will refund you for that portion). However, please understand that we can only honor one reshipment (via USPS First-Class) per customer. If the reshipment does not arrive at your address, we will refund your order charge (excluding shipping fees).
My order was shipped but I typed my address incorrectly.
Please notify us at Customer Service (email@example.com) immediately if you have entered your address incorrectly during checkout.
All orders that have been shipped to an incorrect address will be the customer's responsibility for paying for the shipping fees associated with the order. Once the package returns to our facility, we will refund the order for the total amount that was spent on the payment (minus shipping fees). If your package has already left our facility, please see if USPS (for US-Customers) can intercept your package before returning the package back to our facility.
You can read more about it here: https://www.usps.com/manage/package-intercept.htm.We apologize for the inconvenience, there is not a similar service for International Customers.
Anjunabeats will not be responsible for packages and/or additional fees that are associated with shipment to an incorrect address.
My Tracking Says 'Delivered' but I didn't receive my package!
Please do the following before contacting Customer Service:
- Contact your local Post Office and see if the package has arrived at the facility (please give them your tracking number)
- Inquire any neighboring units, complex management (for apartments/condos), etc. to see if the package has been misplaced
If the package is not found, Anjunabeats will reimburse you for the full amount that was spent on the merchandise in the form of store credit (minus shipping and handling). A tracking link with the "Delivered" message confirms that what we sent out has arrived at the address you provided, but we will cover your cost with store credit in this specific scenario.